Find answers to all your questions here
Once you have found the item (or items) that you wish to purchase, you will need to click the 'Add to Cart' button to add the item/s to your cart. Once you have added all the items you wish to purchase to your shopping cart, you will need to select 'Checkout' in your shopping cart, which will redirect you to our secure checkout process in order for you to fill in your delivery details and complete your payment.
During the checkout process you will be prompted to select a method of payment, you can pay using your credit card (via Payfast), Debit Card (via Payfast), Zapper or Bank Transfer (EFT).
Delivery rates are calculated based on your exact location during the checkout process. You can expect to pay between R39 and R79 depending on your location.
Orders are packed and dispatched within 1 business day of your payment being confirmed. Delivery times vary based on your location, for main centres delivery will take 1 - 3 business days, for outlying areas delivery will take 2 - 5 business days and for international orders delivery will take 7 - 10 business days.
Once your order has been picked and packed, you will receive tracking details via email.
We can't arrange for delivery at an exact time and date, however you will receive tracking updates while your order is with our courier partner, so you'll know when delivery is imminent.
We only use professional courier services to deliver our orders. The courier we use may vary based on your location but we generally use The Courier Guy, Courier IT or Dawn Wing.
If your shoes don't fit you can simply log a return for your order and we will arrange collection and delivery of your new shoes. Please notify us within 7 days if your shoe does not fit.
Once we receive the shoe back we will send out a new size.