Your Queue Moment

1. Promoter

The promoter is Wild Alice Collection (Pty) Ltd, trading as Queue Shoes, registration number 2012/209262/07 ("Queue Shoes" or "the Promoter").

2. Eligibility

The competition is open to South African residents aged 18 years or older. Employees, directors, agents and consultants of Queue Shoes, its associated companies and competition service providers, as well as their spouses, life partners, business partners and immediate family members, may not enter.

3. Competition periods

The first competition period opens at 00:00 SAST on 1 September 2026 and closes at 23:59 SAST on 30 September 2026. Thereafter, each calendar month is a separate competition period, opening at 00:00 SAST on the first day and closing at 23:59 SAST on the final day of that month.

An entry belongs to the month in which the qualifying post was first published. It will not carry over into another month's draw. The campaign will continue monthly until Queue Shoes announces its final competition period through its official channels and on this page.

4. How to enter

1. Create an original photo or video showing how you style Queue Shoes footwear or a handbag.
2. Post it publicly on an Instagram or Facebook feed, or as a Reel, during the relevant monthly competition period.
3. Tag @queueshoes and include #MyQueueMoment in the post.
4. Keep the post publicly visible until the monthly winner has been confirmed.

No entry fee is charged. Ordinary internet or mobile-data costs may apply. A purchase during the competition period is not required. Each separate, original qualifying post counts as one entry, and multiple original entries are allowed.

5. Prize

One eligible winner per monthly competition period will receive a R1,000 Queue Shoes online promotional voucher. The voucher may be redeemed only at queueshoes.com, is not exchangeable for cash, may not be resold, and expires 12 months after its date of issue. Any spend above R1,000 is for the winner's account. Any unused balance is subject to the voucher conditions communicated when the prize is issued.

6. Random winner selection

The winner will be selected by random draw from all valid entries received during the relevant monthly competition period. The draw will take place within 10 business days after that period closes and will be conducted or overseen in accordance with applicable South African promotional-competition requirements.

7. Winner notification

The provisional winner will be contacted by direct message from Queue Shoes' official social media account and may be asked for reasonable information to verify eligibility and issue the prize. The winner must respond within seven calendar days. If the winner cannot be contacted, does not respond in time, is ineligible or declines the prize, Queue Shoes may conduct another random draw.

Queue Shoes will never require a winner to pay a fee or provide banking login details to receive this prize.

8. Submitted content and permission to feature it

You retain ownership of your entry. By submitting a valid entry, you grant Queue Shoes a non-exclusive, royalty-free permission to reproduce, repost, display, crop, resize and adapt the entry only as reasonably necessary for formatting, and to share it on Queue Shoes' owned social media accounts, website and email channels for community, campaign and promotional purposes.

Queue Shoes will credit or tag the entrant's social-media handle wherever reasonably possible. Queue Shoes is not obliged to feature every entry. Use of an entry in paid advertising or in a materially different campaign will be subject to separate permission from the creator.

You confirm that the entry is your original work and that you have permission from every identifiable person appearing in it. A winner may decline an invitation to appear in additional marketing or publicity without losing the prize.

9. Disqualification

Queue Shoes may disqualify entries that are incomplete, private or inaccessible, unlawful, offensive, copied, fraudulent, misleading, generated using another person's content without permission, or otherwise infringe third-party rights. Automated or manipulated entries are prohibited.

10. Privacy

Personal information collected for the competition will be used to administer the competition, verify eligibility, contact winners and deliver prizes. It will be processed in accordance with Queue Shoes' Privacy Policy and applicable South African data-protection law.

11. General

Instagram and Facebook do not sponsor, endorse or administer this competition and are not responsible for it. Queue Shoes may amend, suspend or cancel the competition where reasonably necessary, subject to applicable law. Nothing in these rules limits an entrant's rights under applicable South African law.

12. Contact

Competition questions may be emailed to info@queueshoes.co.za with the subject line "Your Queue Moment". A copy of these rules is available free of charge on this page.